Once your fiesta flight is booked you’ll receive a confirmation email containing your payment details and any important information you’ll need for your fiesta flight.

One to two days before the event you will receive an email and/or SMS from us with the specific times you need to arrive at the passenger boarding point within Ashton Court.

On the day of your Bristol Balloon Fiesta ride a member of our team will be at the passenger boarding point to meet you at the designated time.

You’ll then be escorted into the balloon arena where you’ll find a vibrant display of balloons in all colours and shapes inflating and preparing for takeoff. Once we’re airborne and surrounded by this stunning spectacle we will fly for approximately one hour. After landing we invite you to help pack up the balloon, and then we’ll celebrate this unforgettable experience with a complimentary drink. Finally, we’ll return you to Ashton Court after the flight.

We advise booking parking for the fiesta which can be done at the Bristol Balloon Fiesta website.

Balloon flights are highly dependent on weather conditions and will only proceed if deemed safe by the flight director on the day of the event.

Terms & Conditions

No, fiesta flights are non-refundable under any circumstances and cannot be deferred to the following year's Bristol Balloon Fiesta.

Terms & Conditions

Due to high demand and limited availability during the fiesta, we are unable to accommodate requests for rescheduling.

Terms & Conditions

Fiesta flight premiums are non-refundable under any circumstances as they reflect the additional costs associated with participating in this unique event.

Terms & Conditions

If your fiesta flight is canceled your voucher will remain valid for two years and can be redeemed for the equivalent experience i.e a private or shared flight (excluding fiesta flights). Please note that any additional ticket price paid for the original booking is non-refundable under any circumstances.

Terms & Conditions

Whilst there is no maximum age limit for ballooning, a child under the age of 7 years is not able to fly with us due to safety regulations.

For safety reasons related to weight-to-volume ratios, we’re unable to accommodate passengers over 18 stone (115 kg) on shared flights, unless a weight supplement is applied. This requires purchasing two flight vouchers, allowing us to adjust passenger numbers to maintain a safe and comfortable experience for everyone.

Unfortunately, for safety reasons, we cannot fly you at any stage of pregnancy. If you become pregnant during your voucher's validity, please get in touch to arrange an extension.

As our vouchers are generously valid for two years, we’re unable to offer free extensions. Extensions are valid for a further 12 months and cost £50pp for weekday availability or £65pp to include weekends and must be arranged within the original validity period.

Terms & Conditions

Generally, anyone can partake in ballooning. You need to be able to climb in and out the basket, stand unassisted for about an hour, and be able to bend your knees briefly to absorb the impact. Passengers must be able to fully understand and follow all instructions provided by the pilot. Non-English speakers are welcome, but please let us know in advance so we can ensure clear communication.

Our balloon basket features a door for easy entry and exit, though its use may sometimes be restricted due to conditions. We will always do our best to make it accessible for those who need it. During the flight, you’ll be standing in the basket, which provides good support with both a front and back to lean on. While most landings are soft, bumpy landings do occur. If you are concerned, we recommend you consult your doctor.

You must not fly if you are suffering from any significant medical condition or if you have recently undergone major surgery.