Somerset Balloon Rides
The perfect Hot Air Balloon flight over this green and pleasant land...
➟ Around 1 hour of flight time.
➟ Inflight photos and 3D flight track.
➟ Complimentary drink.
➟ A thorough passenger safety briefing before take-off.
➟ Complete flight & ground insurance.
➟ 24 month validity.
Book Somerset Flights
Explore flight options and further details below...
Frequent Questions
Read the Terms and Conditions before you buy.
About Your Flight
Weather & Cancellations
Booking & Terms
Passenger Requirements
About Your Flight
What happens after I book my flight?
Once your flight is booked you’ll receive a confirmation email containing your payment details and any important information you’ll need for your adventure.
A few days before we’ll send you a reminder email to keep you informed about your upcoming flight.
The day before your flight we’ll reach out by 16:00 to provide a weather update and confirm your meeting time and location.
If you’ve opted to choose date later you’ll receive notifications about available flights a few days before scheduled departures that have favourable conditions. Plus, you can schedule your flight at any time after booking for added flexibility.
A few days before we’ll send you a reminder email to keep you informed about your upcoming flight.
The day before your flight we’ll reach out by 16:00 to provide a weather update and confirm your meeting time and location.
If you’ve opted to choose date later you’ll receive notifications about available flights a few days before scheduled departures that have favourable conditions. Plus, you can schedule your flight at any time after booking for added flexibility.
What happens on the day?
On the day please meet your pilot and crew at the confirmed time and location. We’ll arrive simultaneously giving you the chance to watch and assist with the setup and inflation of the balloon, which typically takes about 30 minutes.
Once we’re airborne we plan to fly for approximately one hour, depending on suitable landing sites. After we land, we invite you to help pack up the balloon before we celebrate our journey with a complimentary drink. We’ll return you to the meeting location approximately 3.5 hours after your arrival.
Once we’re airborne we plan to fly for approximately one hour, depending on suitable landing sites. After we land, we invite you to help pack up the balloon before we celebrate our journey with a complimentary drink. We’ll return you to the meeting location approximately 3.5 hours after your arrival.
Where do we take off?
All our launch sites have been hand-picked to guarantee you experience the very best of your chosen area. The launch site is chosen dependent on the weather to give you the longest, safest and most enjoyable flight in your preferred area.
What time do we meet?
Arrival times vary throughout the year as all balloon flights are scheduled for either morning or evening, depending on sunrise and sunset times. While the displayed times are generally accurate, please note that they are subject to slight change.
Weather & Cancellations
How do I know if my flight is going ahead?
All balloon flights are highly weather dependent.
We aim to contact you by 16:00 the day before your flight to confirm whether it will proceed, as well as the meeting time and location. Please note that this may sometimes be as late as 22:00 the night before a morning flight or as late as 16:00 on the day of an evening flight. We aim to contact everyone with as much notice as operational procedures allow.
*If you are traveling long distances or booking hotels specifically for ballooning, we strongly recommend contacting us two days prior to your departure and choosing accommodations with a flexible cancellation policy.
We aim to contact you by 16:00 the day before your flight to confirm whether it will proceed, as well as the meeting time and location. Please note that this may sometimes be as late as 22:00 the night before a morning flight or as late as 16:00 on the day of an evening flight. We aim to contact everyone with as much notice as operational procedures allow.
*If you are traveling long distances or booking hotels specifically for ballooning, we strongly recommend contacting us two days prior to your departure and choosing accommodations with a flexible cancellation policy.
What happens if my flight is cancelled?
In the event of a cancellation, you will receive a notification via SMS and email. This message will include a one-click reschedule link, enabling you to easily view available slots and select a new date for your experience. You can also call the office to reschedule.
We offer a weather refundable option at checkout which entitles you to receive a full refund if your flight is cancelled due to bad weather. Please note that without this option, your voucher is non-refundable under any circumstances.
Terms & Conditions
We offer a weather refundable option at checkout which entitles you to receive a full refund if your flight is cancelled due to bad weather. Please note that without this option, your voucher is non-refundable under any circumstances.
Terms & Conditions
Why would a flight be cancelled?
We really regret having to cancel and rearrange flights as we know the disappointment that comes with it for our guests. However, your safety is our top priority and our duty of care is to operate in a safe manner. As a commercial balloon operator we do not fly in marginal or unsafe weather conditions.
Hot air ballooning is weather dependent so your flight can be cancelled if the weather does not make it safe to fly you. Additionally, flights may be dependent on mechanical performance or staffing availability. Similarly, a trip may be postponed due to less than minimum numbers being achieved.
Terms & Conditions
Hot air ballooning is weather dependent so your flight can be cancelled if the weather does not make it safe to fly you. Additionally, flights may be dependent on mechanical performance or staffing availability. Similarly, a trip may be postponed due to less than minimum numbers being achieved.
Terms & Conditions
Booking & Terms
How long is my voucher valid?
Your flight voucher is valid for 24 months. If you attempt to fly at least 10 times within this period and your flights are cancelled due to weather, we will extend your voucher by an additional 12 months at no extra cost.
Terms & Conditions
Terms & Conditions
Is my voucher refundable?
We offer a weather refundable option at checkout which entitles you to receive a full refund if your flight is cancelled due to bad weather. Please note that without this option, your voucher is non-refundable under any circumstances.
Terms & Conditions
Terms & Conditions
How long in advance do I need to book my flight?
All our flights are subject to availability which is live on our website. To secure a date it is best to book as far in advance as possible. However, we do often have last minute availability which can be booked as late as 8 hours before the flying slot, either on the website or by calling the office on 01823 778127.
Can I make changes to my booked flight?
• Up to 5 days before your flight: You may change or postpone your flight at no charge.
• Within 5 days of your flight: A £25 per person fee applies for any changes or cancellations.
• Within 48 hours of your flight date: No changes or cancellations can be made.
Terms & Conditions
• Within 5 days of your flight: A £25 per person fee applies for any changes or cancellations.
• Within 48 hours of your flight date: No changes or cancellations can be made.
Terms & Conditions
Passenger Requirements
Is there an age limit?
Whilst there is no maximum age limit for ballooning, a child under the age of 7 years is not able to fly with us due to safety regulations.
Is there a weight limit?
Please contact the office on 01823 778 127 if your weight is over 18st/115kg.
Can I fly if I’m pregnant ?
Unfortunately for safety reasons we cannot fly you during any stage of pregnancy. If you find out that you are pregnant during the validity of your voucher, please contact us to extend your voucher by 9 months.
Am I fit to fly?
Generally anyone can partake in ballooning. You need to be able to climb in and out of the basket, stand unassisted for an hour and be able to bend your knees and hold on. Passengers must also be able to fully understand and follow all instructions given by the pilot.
You must not fly if you are suffering from any significant medical condition or if you have recently undergone major surgery.
You must not fly if you are suffering from any significant medical condition or if you have recently undergone major surgery.